Downloading and Installing: Step-by-Step Instructions
Mac
- Download our Gigapixel AI Mac Installer
- Double-click the download in the bottom left of the screen.
Or you can find it in the Finder >> Downloads folder. - Follow the prompts in the installer
- Restart your computer (optional, but recommended)
- Open the application to make sure it is working. There are a few options to find the software to open it up.
Options 1: Double-click on the shortcut icon on the desktop:
Option 2: Finder >> Applications >> Topaz Gigapixel AI Folder >> Click on the Gigapixel AI Icon to open software.
Windows
- Download our Gigapixel AI Windows Installer.
- Double-click the download in the bottom left of the screen., or you can find it in the Downloads folder.
- Follow the prompts in the installer.
- Restart your computer (optional, but recommended)
- Open the application to make sure it is working. There are a couple of places where you can open up the software.
Option 1: Double-click on the shortcut icon on the desktop:
Option 2: Local Disk (C:) >> Program Files >> Topaz Labs LLC >> Topaz Gigapixel AI >> Click on the Gigapixel AI Icon to open software.
How to resolve Error: Cannot Retrieve Remote Tree
This issue can be resolved by using our Full Installer. Gigapixel AI Mac Full Installer or Gigapixel AI Windows Full Installer.