How to Wipe the MetaData and Embedded Color Profile Data from an Image

Please use a metadata wiping service, such as this free one online at verexif.com

to wipe the meta data from the problematic image and process your image again.

If you have Photoshop:

1. Open the image that is causing the crashing in Photoshop

2. File -> Export -> Export As

1.png

2. Make sure that when you export, you export with Metadata set to None, and make sure that "Embed Color Profile" is not checked. 

2.png

 

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