Sharpen AI Frequently Asked Questions

  The previous version of Sharpen AI will not automatically be removed from your machine.

If you would like to remove the previous version of Sharpen AI, you can do so using the uninstall feature on Windows or by moving the application to the recycle bin on Mac.

The newest version of Sharpen AI is stored in the Topaz Labs LLC folder while the previous version is stored in the Topaz Labs folder.

Table of Contents


What is Sharpen AI?

Through Machine Learning, Sharpen AI will analyze your images and correct the three most common side effects when shooting handheld → incorrect focus, camera shake and general softness.


What should I use it for?

When photographing moving subjects, there is always a risk of capturing images that are out of focus. With Sharpen AI you have the ability to correct the focus resulting in a sharper image. When shooting your camera handheld, you may think you are able to hold a camera pretty still, but even the slightest movement can ruin a shot as soon as you press the shutter button, especially if your shutter speed is too slow. However, Sharpen AI is able the recognize the degree of the shake and is able to correct the blur caused by the shake resulting in stable and sharper image. 


What File Types are supported by Sharpen AI?

Supported files types:

.png
.tiff
.jpeg


***Note: Sharpen AI does not support RAW files at the moment, you will have to convert to one of the formats above in order to process your image through Sharpen AI


What Color Profiles are supported by Sharpen AI?

Sharpen AI supports all major RBG color profiles. It does not support CMYK at this time.


What do the three processing modes do?

There are three processing modes in Sharpen AI to tackle the three most common causes for unsharpened images → Sharpen, Stabilize, and Focus.

Sharpen Mode: Sharpens objects in your image and brings out their detail and definition rather than sharpening all aspects of your image, even unwanted detail (such as noise).

Stabilize Mode: Detects the degree of shake in your image and stabilizes the motion blur for a crisp clear result.

Focus Mode: When your image is slightly out of focus, this mode will learn patterns in your image and can rescue a blur within ten pixels to recover a slight lens blur.


How to use the sliders in Sharpen AI?

Model strength sliders should be set according to the type and amount of blur/noise in the input image.

Remove Blur and Suppress Noise Sliders allows you to determine how much blur and noise you would like to remove from your image. Some images will require a stronger effect, while others only need a small adjustment to correct the image to your desired output.

Add Grain allows you to return grain/noise to the image to achieve a more realistic look. Although this doesn’t occur often, you should only be adding grain/noise if the processing mode (Sharpen, Stabilize, Focus) that you have originally selected overcorrects your image resulting in unnatural smoothness of surfaces or too much detail loss.


Can I use Shapen AI as Standalone and as a Plugin?

Yes! Sharpen AI can be used as both a standalone application and as a plugin with Photoshop, Lightroom and Topaz Studio 2.

We offer guides on how to use Sharpen AI as a plugin below.

Please note, ON1, Capture One, Serif Affinity, Corel PaintShop Pro, Skylum Lumiar 3 are not fully supported.

Select your host editor below for step-by-step setup instructions:


Why does it take so long for Sharpen AI to process?

Sharpen AI uses resource-intensive AI technology that inherently takes a long time to analyze and correct each image you process through the application.


How do I avoid so many recalculations of the preview image?

You can turn off automatic preview update using the controls shown below:

Shapren_AI_update_preview_NO.png


Can I use two processing modes on the same image?

If you come across a situation that you would like to use two processing modes (Sharpen, Stabilize, Focus) on one image, then you need will simply need to run your image twice through Sharpen AI. Choose your first processing mode, save and then open the saved image in Sharpen AI again to apply another processing mode.


Why and when should I use the add grain slider?

At times the results from the processing modes (Sharpen, Stabilize, Focus) can result in unnaturally smooth surfaces, to make the outcome a little more natural, you can adjust the add grain slider slightly to give your image detail a more natural look.


Does Sharpen AI have Batch Processing?

An update scheduled for March 19th, 2020 will offer Batch Edit Processing. 


What is the difference between Sharpen AI and AI Clear? 

A couple of immediate differences off the bat is that the Stabilize (shake reduction) and Focus (focus correction) modes in Sharpen AI have no AI Clear alternatives. These modes serve the purpose of InFocus classic plugin (with better results) rather than pure output sharpening.

The Sharpen module in Sharpen AI does have similarities with AI Clear. The difference here is a bit more subtle and come from the training process between these two products. AI Clear was trained on images with generally more noise, whereas Sharpen AI was trained on images with generally less noise but more blur. Resulting in AI Clear’s main detection is noise whereas Sharpen AI’s main detection is to recognize blur.  This makes Clear optimal for noisy images and Sharpen more effective for a bit more blurry images.


How do I start a trial?

First, if you are new to Topaz Labs, create an account on the Topaz Labs My Account Page. Next, simply download Sharpen AI from the Topaz Labs Downloads Page, log in using your account information, and select "Start Trial" to begin your free 30-day trial.


How do I purchase download and activate Sharpen AI?

To officially own Sharpen AI without any trial restrictions, you simply need to purchase A.I. Sharpen from the Topaz Labs Web Store and the next time you launch Sharpen AI you will have ownership. You can also select "update product ownership" from the help drop-down menu as well. 


Why are the results varying?

If you are getting some astounding images out of some photos while others seem to have varied little. And you are using the same camera, same time, same lens, similar images, here is why:

Since this is an AI product, there is no way for us to predict which images will have the best results. The results will depend on the contents of the image, ie. what is in the actual pixels, and is not related to your camera make, model, etc.


Why can't I get past the Welcome Bird Image?

Troubleshooting: Windows Display Scaling Issue - Bird Picture: If you've just logged into Sharpen AI for the first time and you can't get past the picture of the bird (AKA Sharpen AI Product Tour), you are most likely dealing with a display scaling issue. Display scaling is a setting in Windows that makes text and other elements larger on your screen than they would normally appear. Luckily, it's an easy fix. Go to this link


What do I do if I'm Stuck In Trial Mode?

1. Open an Image.

2. (Optional) Go to Community -> Switch Users and log in again. This is only necessary if you have changed your password and the program does not have your new password stored yet.

3. Select Help -> Update Product Ownership

update_product_ownership.png

Your license should authenticate and you should be able to exit trial mode. 

If you still cannot exit trial mode please contact tech support and open a ticket with us.


When should I use Sharpen AI in my editing workflow?

Check out this Workflow Blog Article


How does batch processing work?

Save time with Batch Processing! Batch processing is available (March 19th,2020) on multiple images with the standalone applications and the Lightroom plugin.

To batch process, select all of the images you wish to process and either drag and drop into Sharpen AI or click on the Open Button and select. If you already have an image open in Sharpen AI, head to File/Sharpen AI menu and select Open Images.

Once the images are opened in the software, you can leave “Select All” checked to apply the same settings to all the images for rapid processing. Or uncheck ”Select All" and single out an image or a handful of images, and apply different settings to those few before completing your batch edit.

When ready, hit the Start Batch Processing button to begin the batch edits.

 

DeNoise_Batch_.png


Can I pick what part of the image I want to sharpen?

Yes, there is a Select Sharpening! In your sharpening workflow, you may come across images with a subject you’d like to bring into focus or sharpen more electively that applying the effect to the entire image. You can apply or remove the sharpening treatment to certain areas in your image, by selecting “Brush” at the top of the screen. Then select “ Show” to apply sharpening to a certain area, or “Hide” to brush away sharpening.

Screen_Shot_2020-03-17_at_10.17.55_PM.png

 

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