If you get ''Installer payload initialization failed'' while trying to download or install our software, this means something on your system is blocking our online server. There are normally two solutions:
1) Use the full/offline installer. You can find the full installer of the latest version to the left of the blue buttons on Topaz Labs Downloads Page.
If you have a previous version, please let us know and we can provide it for you. Some other common versions:
2) If you have ''System Mechanic'' installed on your computer, disable it and try again with our installer.