Help & Troubleshooting
If something goes wrong, start here.
Host Editor Configuration Guides
- This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem
- How to Put My Topaz Plugin File where Photoshop will Find It (Windows)
- How to use Topaz Labs as a plugin to Adobe Lightroom Classic
- Adobe Lightroom: Configuration guide - How to setup Topaz Labs as a Plugin
- Adobe Photoshop: Configuration guide - Using Your Topaz Labs Plug-ins
- Adobe Photoshop Elements: Configuration guide - Using Your Topaz Labs Plug-ins
Compatibility
Installation Problems
- Can't Install on Catalina (Mac Version 10.15)
- Error: Launch plug-in failure for Photoshop Elements in Windows
- Keeps Asking Me to Uninstall on Reboot
- How to Create an Admin User on the Mac
- How to Check If I am an Admin on the Mac
- Updating your GPU
Common & Known Issues
- Photoshop Elements Cannot Load Topaz Labs as a Plugin
- Crashing only on images from one particular camera or scanner or one particular image
- Image Exported from Topaz Program Not Opening in Other Editor(s)
- How to Uninstall on Windows
- The application topaz***_***_installer can't be opened
- Connection Refused While Logging In